Warranty Claim Information
Radflo products are warrantied free from defects in materials and workmanship for a period of 12 months from the date of initial purchase by the original retail purchaser. All warranty claims must be accompanied by the original sales receipt, a clear description of the problem and a return authorization number. Radflo Suspension Technology’s obligation under this warranty covers repair or replacement of any part found to be defective, and it reserves the right to all final warranty or non-warranty decisions.
- The product has been abused, misused or improperly installed
- The product has been improperly disassembled, reassembled or serviced
- The product has been altered, modified or fitted with non-factory parts
- The product has been improperly lubricated or filled with non-factory oil
- The product has been damaged by collision
- The exterior finish has been damaged by chemicals or corrosive cleaners
- The product has been damaged or lost during shipping (full value insurance is recommended)
Fountain Valley, CA 92708
Need Service for Non Warranty Covered Shcoks?
If your request does not meet the criteria for a warranty claim, please visit our shock service request page for more details on getting your shocks repaired.
Have you Registered your Products?
Register all you Radflo shock purchases with us so we can easily assist you in any future service requests.